- D. Gounari 28, 54621 Thessaloniki, Greece
- 2310 220415, 2310 264149
This website belongs mainly and exclusively to the company TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ].
This Agreement covers exclusively any sale of products through the vivliovardia.gr website . Any deviations from this Agreement must be confirmed by TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ]. Any other Terms and Conditions are expressly excluded. Every user who enters and uses the services of the online store is deemed to consent and unconditionally accept the conditions set forth here, without any exception. If a user does not agree with these terms, he must refrain from using the online store and from any transaction with it.
Sending your order implies acceptance of this Agreement and all its Terms.
Customer Responsibilities
Customers are responsible for product selection and suitability for their purposes.
Orders
Orders must be received in writing online by completing and sending the relevant Order Form available on the vivliovardia.gr website. Your order is considered received from the moment you receive a relevant order status update. Updates on the status of the order appear on the user’s screen and are sent by e-mail to the electronic contact address registered by the user. During the processing of each registered order, the stock availability of the products you ordered is also confirmed. In the event that the availability or delivery time differs from that stated on the product page, a relevant update will be received. The listed prices of the various products displayed on the website pages include the statutory VAT. Online store prices may change at any time without notice.
The various product offers are valid while stocks last. In the event of low/limited availability of a product that has been offered, TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] reserves the reasonable right to carry out the relevant orders based on the satisfaction of as many of its customers as possible, i.e. orders registered by different/separate users .
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] tries to provide you daily high quality services and in the context of good faith, is not responsible and is not bound for any errors in characteristics, photos and prices of products listed on the website vivliovardia.grand cannot guarantee that there will be no errors from any cause when entering and/or updating the features and/or price of a product.
In the context of good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with the order, please contact the
Customer Service Department at 2310 220415, 2310 264149 or by sending an e-mail to info@vivliovardia.gr .
Order Cancellations
You can cancel your order at any stage before completion by calling 2310 220415, 2310 264149 or by sending an e-mail to info@vivliovardia.gr . Depending on the stage of development of your order we will inform you about the options you have.
Delivery of Orders
The products can be sent to you anywhere within the Greek Territory. The products will be sent to you at the place you have indicated to us in the Order form by courier service. The shipping cost is € 5 for the entire Greek Territory (including VAT) for each order with a net value of up to € 25 , while the cash on delivery service costsan additional € 2 . For orders with a net value of more than € 39 there is no shipping fee.
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ], subject to condition 1, will make every effort to dispatch the products to you within 1-3 working (Monday to Friday) days. For products that are not marked “Immediately Available” and on the condition that they can be ordered from the suppliers of TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ], the delivery time is approximately 3-20 working days (Monday to Friday ) depending on the product category.
Warranty
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] does not provide a guarantee or guarantee protection for products/publications of third parties, which it simply resells. For such products you will receive a warranty directly from the manufacturer or licensor. TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] does not provide a warranty or guarantee protection for the suitability of a product sold for any particular purpose.
Force Majeure
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] is not responsible for delays in execution (including delivery) due to circumstances beyond its fault or due to force majeure and shall be entitled to an extension of time for execution. Examples include strikes, acts of terrorism, war, supplier / transportation / production problems, currency fluctuations, governmental or legislative acts and natural disasters. If such incidents last more than 2 months, this Agreement may be terminated by either party without compensation.
Product Returns – Consumer Rights
You have the right to return the products you have purchased, free of charge and without having to tell us the reason why you wish to return the products, within a period of 15 calendar days from the date you receive the products. In this case, you only bear the direct cost of returning the products. Returns are only accepted if the products you wish to return are in the same condition in which you received them, i.e. unsealed or tampered with, together with the retail receipt or invoice.
Returns are accepted provided that:
You contacted our online store the same day or the next business day.
The products are in the same condition in which you received them, i.e. without having been unsealed or tampered with.
The product is accompanied by the retail receipt or invoice.
If you wish to return the products you purchased from our online store, you should notify us in writing to info@vivliovardia.gr with the subject “Product Return Request” stating the date/number of the purchase document as well as the reason for the return within the above deadline. Provided that you receive a written return authorization from TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ], the address to which the products to be returned must be sent is: Dimitriou Gounari 28, 54621 Thessaloniki, Greece.
In order to avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and the intactness of their packaging, in order to identify any obvious defects (e.g. broken goods, etc.). In the event that you find a defect, you must contact our online store immediately after delivery on the same day or the next working day by calling 2310 220415, 2310 264149 or by sending an e-mail to info@vivliovardia.gr .
The provisions of the civil code apply to dealing with defects or lack of agreed properties in the sold items. For a property to be considered contracted, it must be certified as such in writing by both parties.
In the event of a return of the products and depending on the way you chose to pay for your order and the way they will be returned, your refund will be completed within 30 days from the date we receive the products. This Agreement does not affect any consumer rights provided by law.
Modification of the terms hereof
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] reserves the right to modify or renew the terms and conditions of transactions. The modification or renewal will be effective from the moment this text is updated regarding any change.
If any part of this Agreement is found invalid or unenforceable by court order, the remainder of the Agreement will continue in effect. TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] may enter into an agreement for the delegation of its obligations to an appropriate third party. Otherwise, neither party shall be entitled to assign or transfer its rights or obligations. All notices must be in writing (by hand, email, fax or letter via first class post, which will be deemed delivered 48 hours after posting).
Governing Law – Jurisdiction
This Agreement shall be governed by European and Greek Law, in particular the laws governing matters relating to electronic commerce, distance sales and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Thessaloniki.
WEBSITE TERMS OF USE – SECURITY OF TRANSACTIONS
Terms of Use
Welcome to our company’s web pages. By using our site, you agree to the following terms, which you should read carefully.
the use of such documents from this server is limited to informational and non-commercial purposes only or is personal only and will not be copied or placed on another computer network or distributed by other means of communication
there is absolutely no intervention in the documents. Any other use is strictly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted.
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ]does not represent in any way that the information contained in the documents and announcements published on this server are suitable for any purpose. Any such document and related graphics are provided “as is” without any warranty of any kind whatsoever.
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] is not responsible or liable for compensation for any damage and moral harm resulting from failure to provide support services.
You are free to use the vivliovardia.gr website in accordance with the Law and good morals. You are solely responsible for the contents of transactions. TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] does not exercise any type of correction or intervention in the data you transfer. We ask that you fill in the following fields correctly (name, address, message) in the online contact forms. Your use of the vivliovardia.gr website is subject to Greek and International laws and you agree not to use our website to violate these laws.
User responsibility
Users agree and undertake not to use the online store for:
send, publish, send by e-mail or transmit in other ways any content that is illegal for any reason, causes illegal insult and harm to TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] or to any third party or violates the confidentiality or privacy of information any person,
sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minors, etc.,
post, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of work relationships or covered in confidentiality agreements),
post, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party;
upload, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or tamper with the operation of any software or computer hardware,
intentional or unintentional violation of applicable laws or regulations;
harassing third parties in any way,
collect or store personal data about other users;
They also agree that all members, partners, employees and other collaborators of TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] are not responsible for anything arising from third party members who use the website vivliovardia.gr . Any use contrary to the above, apart from penalties or civil penalties, will result in the termination of the services provided without any notice.
Login/registration:
To register or log in to vivliovardia.gr , only your name, mailing address, contact phone number and email are required. This information remains strictly confidential. TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] reserves the right to use these details to send updates on new products or offers to its customers or registered users in the online store.
Copyright
This website includes material, trademarks and other content that belongs to TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] and is protected by the Law. All the contents of the website (including texts, graphics, images, photos and software) are the intellectual property of TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] and are protected by Greek and International Legislation. Any copying, reproduction and retransmission of the material is prohibited without the written permission of the company. Its appearance on the website should in no way be understood as a transfer or assignment of a license or right to use them.
Limits of Liability
By using the website vivliovardia.gr , you fully agree that the use is at your own risk. TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] makes every effort to provide a high quality service but we cannot guarantee that there will be no interruptions or errors. Any reference or link to another site is provided for your convenience and we are not responsible for the contents, products and services provided (advertisement or sale) on these sites. The photos of the products/versions are indicative.
Applicable Law
The site has been created and is controlled by TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] in Thessaloniki and the Greek Legislation will guide the use of the site and its interpretation. If you choose to access our site from another country, you are responsible for following the Laws of that country.
The above terms constitute the complete agreement with TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] which reserves the right to make changes to the content of the website and the above terms without any notice.
Confidentiality Statement
This confidentiality statement concerns the website vivlivardia.gr of TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ].
When you submit a request online, the information you provide us is used to respond to your inquiry online. We treat the applications you fill out and the e-mail you send confidential. We do not pass on their content except to the directly interested recipient and to the law, if this is requested of us or in the event that we consider the content of the message to offend us.
Such action is necessary in order to:
However, if you give us a false email address or try to impersonate someone else when you send information online, all information – including your IP address – will be part of any investigation. The people of TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] may need to process your e-mail in cooperation with the technical department. Also, if you ask one of the customer service managers of TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] to assist you in any electronic correspondence, he will be able to access the full range of information relevant to your request, including your email address and your messages.
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] has links to other sites. We are not responsible for their security policy or how they manage their online visitors.
Security of Transactions
TSOTSOU GALATIA [ VIVLIOVARDIA – Bookstore – Publications ] recognizes the importance of the security of Personal Data, as well as electronic transactions and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information related to users’ personal information is kept confidential. vivliovardia.gr _uses the SSL protocol, with 128-bit encryption (the strongest today), for secure online commercial transactions. This encrypts all of your personal information, including your credit card number, name and address, so that it cannot be read or changed in transit over the Internet.
The SSL (Secure Sockets Layer) protocol is today the global standard on the internet for certifying websites to web users and for encrypting information between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has been changed in transit.
Last updated: December 2022
